The Martha's SOS Blog

Martha Christie, Online Business Manager and Operations Strategist, writing about business operations and OBM insights at Martha's SOS

Enjoy!

Practical operations thinking for CEOs who are done winging it.

What you'll find here is direct, practical, behaviour-based thinking on running a business that doesn't run on you! Systems, team management, operational strategy, and the honest conversation most business advisors won't have with you.

Updated regularly. Worth your time.

Martha Christie 7/14/26 Martha Christie 7/14/26

5 Systems Every Agency Owner Needs Before Hiring Their Next Team Member

Hiring before you have the right systems in place does not scale your agency, it scales your chaos. Here are five operational systems every agency owner needs to have working before they bring another person onto the team.